Along with other basic features website helpdesk provides a website form to add issues from website.
Click on the Helpdesk Menu.Website helpdesk form to create an issue ticket.
After creation of issue, there will be a new page containing thankyou message and Issue details.
Click on My Account to get details related to your account.
Click on My Account to get details related to your account. Click on your Ticket and give rate.
Click on the Stars and give your opinion.
Tickets count will available to get list of all tickets generated by the user.
Detailed ticket description will be displayed which are created by logged in user.